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About Sorridi
Jim Milley
Based in the beautiful Bow Valley, the hospitality centre of Canada, I have over 26 years of hotel, resort and global hospitality experience ranging from entry level positions in 3 star hotels to executive roles in 5 star hotels. This extensive experience combined with a passion for helping and coaching others, lead me to shift away from hotel operations and into the ever growing world of vacation rental management, learning and development, and other hospitality services. Whether you are a new vacation property owner looking to maximize your properties potential while minimizing the time you spend on it, or a hotel operator with a goal to improve customer service scores, increase incremental revenue opportunities, improve your staff retention or develop great team members into your next great leaders, we have the knowledge and the skills to help you achieve your goals.
Great guest service begins with a warm and welcoming smile and that is why I named my company Sorridi, the Italian word for smile.
Testimonials
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