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About Sorridi
Jim Milley
About Me:
Based in the beautiful Bow Valley, the hospitality hub of Canada, I bring over 26 years of experience in the hotel and resort industry, spanning entry-level positions in 3-star properties to executive roles in 5-star establishments. This rich background, combined with my passion for coaching and supporting others, inspired me to transition from traditional hotel operations into the growing field of vacation rental management, hospitality training, and service development.
Whether you're a new vacation property owner looking to maximize your investment with minimal effort, or a hotel operator aiming to improve guest satisfaction, boost revenue, enhance staff retention, or develop emerging leaders, I have the expertise and tools to help you succeed.
Great guest service begins with a warm and welcoming smile and that is why I named my company Sorridi, the Italian word for smile.
Testimonials
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